Terms of Service

Welcome to edTechniti

These Terms of Service ("Terms") govern your use of edTechniti's software, services, and website (collectively, the "Services"). By accessing or using our Services, you agree to these Terms. If you don't agree, please don't use our Services.

Who We Serve

Our Services are designed for higher education institutions, including colleges, universities, and their authorized personnel. If you're using our Services on behalf of an institution, you represent that you have the authority to bind that institution to these Terms.

Your Account

To use certain features of our Services, you'll need to create an account. You agree to:

• Provide accurate and complete information
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access
• Be responsible for all activity under your account

How You Can Use Our Services

We grant you permission to use our Services for your institution's educational purposes. You agree to:

• Use the Services only for lawful educational purposes
• Comply with all applicable laws and regulations
• Respect intellectual property rights
• Not attempt to hack, disrupt, or misuse our Services
• Not share your access credentials with unauthorized individuals

Your Data

When you use our Services, you may upload or provide data, including student information ("Your Data"). You retain all rights to Your Data. By using our Services, you grant us permission to:

• Store and process Your Data to provide the Services
• Use aggregated, anonymized data to improve our Services
• Ensure data security through appropriate technical measures

We will not sell Your Data or use it for purposes beyond providing and improving our Services. See our Privacy Policy for more details.

Student Data & FERPA Compliance

We understand the importance of protecting student information. When handling student data covered by the Family Educational Rights and Privacy Act (FERPA), we act as a school official with legitimate educational interests. We will:

• Use student data only for authorized educational purposes
• Implement appropriate security safeguards
• Not disclose student data without proper authorization
• Assist institutions in meeting their FERPA obligations

AI-Powered Features

Our Services use artificial intelligence to provide insights, predictions, and automated support. While we strive for accuracy, you understand that:

• AI-generated content should be reviewed by qualified personnel
• Predictions are based on patterns and may not always be accurate
• Human judgment should be used for important decisions
• We continuously work to improve our AI models

Service Availability

We work hard to keep our Services running smoothly, but we can't guarantee 100% uptime. Our Services are provided "as is" and we may:

• Perform scheduled maintenance with advance notice
• Make updates and improvements to enhance functionality
• Experience occasional interruptions or downtime

We'll do our best to notify you of any significant service disruptions.

Fees and Payment

Some Services require payment. If you subscribe to a paid plan:

• Fees are specified in your service agreement
• Payment is due according to your billing schedule
• You're responsible for applicable taxes
• We may update pricing with reasonable notice
• Refunds are provided according to your service agreement

Intellectual Property

The Services, including software, design, content, and trademarks, are owned by edTechniti or our licensors. You may not:

• Copy or modify our software
• Reverse engineer our technology
• Remove copyright or trademark notices
• Use our branding without permission

Ending Your Service

You may stop using our Services at any time. We may suspend or terminate your access if:

• You violate these Terms
• Your payment is overdue
• We're required to do so by law
• Continuing service poses a security risk

Upon termination, we'll provide you with a reasonable opportunity to export Your Data.

Limitation of Liability

To the fullest extent permitted by law, edTechniti will not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, revenue, or profits
• Service interruptions or delays
• Decisions made based on AI-generated insights

Our total liability is limited to the amount you paid us in the 12 months before the incident.

Indemnification

You agree to defend and hold harmless edTechniti from claims arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any laws or third-party rights
• Your Data or content you provide

Changes to These Terms

We may update these Terms from time to time. If we make significant changes, we'll notify you via email or through our Services at least 30 days before the changes take effect. Continuing to use our Services after changes means you accept the updated Terms.

Dispute Resolution

If you have a concern, please contact us first so we can try to resolve it. If we can't reach a resolution, any disputes will be governed by the laws of the state where edTechniti is headquartered, without regard to conflict of law principles.

General Terms

These Terms constitute the entire agreement between you and edTechniti. If any provision is found unenforceable, the remaining provisions will continue in effect. Our failure to enforce any right doesn't waive that right.

Contact Us

If you have questions about these Terms, please contact us at:

Email: info@edtechniti.com
Address: P.O. Box 78134, Charlotte, NC 28271
Phone: +1-704-271-1201